At Kettul Design we are committed to providing a fair and transparent experience for all our clients engaging in our jewelry design consultation custom jewelry creation repair and cleaning services. Our Terms and Conditions outline the rules and expectations governing your use of our services including bookings payments and project deliverables. Whether you are scheduling a design appointment commissioning a custom piece requesting repairs or exploring our cleaning services these terms ensure clarity and mutual understanding. We aim to create a seamless and respectful experience for every client. From your initial inquiry to the completion of your jewelry project we uphold professional standards and clear communication. You can rely on us to deliver quality services while respecting your rights and preferences. We are dedicated to ethical practices and transparent agreements. Our team ensures you are informed about your bookings project timelines and service details. We also provide guidance on jewelry care to maximize your satisfaction. Every interaction is designed to align with your expectations and our commitment to excellence.
The purpose of these terms is to establish a clear framework for your engagement with Kettul Design. Whether you are booking a design consultation ordering a custom jewelry piece requesting repair services or inquiring about cleaning and care these terms define our responsibilities and your obligations. We are committed to transparency and fairness ensuring our services meet your expectations while protecting both parties. Our approach is to provide high-quality services while maintaining clear and enforceable agreements. We view these terms as a foundation for trust and strive to enhance your experience with us. Our team regularly reviews these terms to ensure they remain fair and compliant. Your agreement to these terms ensures a smooth service process. We also respect your time by keeping our terms concise and actionable. By choosing us you can be confident in a professional and mutually beneficial relationship.
Our services include jewelry design consultation custom jewelry creation repair and cleaning tailored to your preferences. By engaging with us you agree to provide accurate information such as contact details design preferences and booking requirements to ensure successful service delivery. We commit to delivering services as described in your booking confirmation or design agreement. We do not undertake services outside the agreed scope without your consent. Every service is performed with care and professionalism to meet your specific needs ensuring a high-quality outcome. By adhering to these terms we aim to make each interaction clear and satisfactory. We also provide updates on project timelines and maintenance schedules. Our communications include advice on preserving your jewelry’s value and appearance. Our commitment is to deliver customer-centric reliable and professional services at every step.
Payment for our services is required as outlined in your booking or design agreement. At Kettul Design we provide clear pricing details for consultations custom designs repairs and cleaning services prior to service commencement. We implement secure payment processing advanced encryption and strict protocols to ensure your financial information remains safe. Our team adheres to transparent pricing practices ensuring no hidden fees or unexpected charges. We do not process payments without your explicit consent and treat your financial data with the highest care. Our payment terms include agreed-upon deposits or full payments as specified. We conduct regular audits to ensure compliance with payment security standards. Your payment information is used solely for processing transactions and service-related communication. We also maintain encrypted backups to prevent data loss in unforeseen circumstances. You can trust that every precaution is taken to protect your financial privacy with us.
We understand that plans may change and offer a fair cancellation and refund policy. You may cancel bookings or services as per the terms outlined in your agreement provided you notify us within the specified timeframe. Our team ensures clear communication regarding cancellation deadlines and refund eligibility to avoid misunderstandings. Refunds are processed securely and promptly where applicable in line with our policy. Your satisfaction is as critical to us as the quality of our craftsmanship. We also provide guidance on rescheduling options to accommodate your needs. Our systems are protected by secure payment gateways and encryption tools. We limit refund disputes by maintaining transparent cancellation terms. We collaborate only with compliant payment processors to ensure smooth transactions. Our goal is to maintain your trust through fair and transparent cancellation and refund practices.
Kettul Design collaborates only with trusted and professional third-party vendors who meet our high standards for quality and reliability. Every vendor undergoes a thorough vetting process and is bound by strict agreements to ensure service excellence. They are engaged only as necessary to fulfill services such as material sourcing or payment processing and are not permitted to act beyond their designated roles. By working with reputable vendors we maintain control over service quality while ensuring timely delivery. Our vendors include certified artisans material suppliers and payment gateway partners. We ensure each vendor adheres to strict service and confidentiality standards. Regular evaluations are conducted to verify vendor performance. We select vendors based on their expertise reliability and commitment to quality. Your service experience is never compromised by external parties. Our commitment is to deliver seamless services while upholding professional standards.
We strive to deliver exceptional services but limit our liability to the extent permitted by law for any unforeseen issues arising from service delivery. Our team adheres to legal standards and industry best practices to ensure compliance in all operations. We also provide accessible channels for you to share feedback or raise concerns and we address all matters promptly and professionally. Your feedback helps us maintain our commitment to transparency quality and exceptional service in every interaction. We monitor service performance to ensure consistency and reliability. You can request modifications to non-essential services as per our terms using clear communication channels. Our compliance team reviews operations to ensure adherence to regulations. We update our terms to reflect evolving laws and industry standards. By choosing Kettul Design you can be confident in our accountable and quality-driven practices.
If you have any questions regarding these Terms and Conditions or our services please reach out to us. You can contact us via phone at +917608084784 or email us at info@kettuldesign.com. Our office is located at 45 Mini Bypass Rd near Kalipoika Azhakodi Nagar Thiruthiyad Kozhikode Kerala 673004. Our team is always here to assist you with any inquiries service details or concerns. We aim to respond within 24 to 48 hours. Your satisfaction is paramount to us and we are committed to providing clear respectful and professional service at every step with Kettul Design. We also welcome your suggestions on how we can improve our services and processes. Our customer care representatives are trained to resolve queries effectively. Feel free to connect with us for support or feedback anytime.